1 reviews | Active since May 2017

22 May 2023, 12:38

Sanlam payment delayed

Sanlam is delaying my payment for my cancelation request, I was advised that my matter would be resolved by today 22/05/2023 now they say 01/06/2023, I can't believe this,, I have sent all my requirements 5 times.. I need my money urgently please......

0
Replies (5)
Sanlam
Sanlam's reply22 May 2023, 13:47
Official
Good day Rashad

We are sorry to hear of your dissatisfaction with our service.  Your complaint has been escalated to the relevant team to assist you.

Regards
Sanlam Client Care

Best regards,

's update22 May 2023, 13:55
Reviewer Update
Thank you, I'm waiting for my withdrawl please
Sanlam
Sanlam's reply24 May 2023, 10:38
Official
Good day Rashad

We have received confirmation that you have been contacted and assisted.

Regards
Sanlam Client Care

Best regards,

's update24 May 2023, 11:20
Reviewer Update
Thank you for the feed I have received a call from Sanlam, I am now waiting for payment. Kind regards
Sanlam
Sanlam's reply24 May 2023, 11:56
Official
It's a pleasure Rashad

Have a great day further.

Regards
Sanlam Client Care

Best regards,