RR
Ronni R
1 reviews | Active since Aug 2023
22 Dec 2025, 07:30
SANLAM PATHETIC SERVICE
I am a lupus sufferer who has been pushed from pillar to.post who feels I am purposely being delayed by sanlam/living benefits as well as Salam arbitrator. My situation is critical
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Replies (3)
Sanlam's replyOfficial
22 Dec 2025, 07:59Good morning, Ronni
We are sorry to learn of your negative experience.
As the matter is currently with the Arbitrator, we are not able to assist you with it on this platform.
We have however relayed your review to the relevant teams.
Regards
Sanlam Client Care
We are sorry to learn of your negative experience.
As the matter is currently with the Arbitrator, we are not able to assist you with it on this platform.
We have however relayed your review to the relevant teams.
Regards
Sanlam Client Care
Sanlam's reply22 Dec 2025, 07:59
Official
Good morning, Ronni
We are sorry to learn of your negative experience.
As the matter is currently with the Arbitrator, we are not able to assist you with it on this platform.
We have however relayed your review to the relevant teams.
Regards
Sanlam Client Care
We are sorry to learn of your negative experience.
As the matter is currently with the Arbitrator, we are not able to assist you with it on this platform.
We have however relayed your review to the relevant teams.
Regards
Sanlam Client Care
RR
Ronni R's updateReviewer Update
01 Jan 2026, 18:40Good day Sanlam,
It is obvious you do not take the needs of your customers seriously. The arbitrator put in writing that he would respond by 31/12/2025 which he has failed today!!!
It is obvious you do not take the needs of your customers seriously. The arbitrator put in writing that he would respond by 31/12/2025 which he has failed today!!!
RR
Ronni R's update01 Jan 2026, 18:40
Reviewer Update
Good day Sanlam,
It is obvious you do not take the needs of your customers seriously. The arbitrator put in writing that he would respond by 31/12/2025 which he has failed today!!!
It is obvious you do not take the needs of your customers seriously. The arbitrator put in writing that he would respond by 31/12/2025 which he has failed today!!!
Sanlam's replyOfficial
02 Jan 2026, 08:04Good morning, Ronni
We are sorry to hear this and have relayed your message to the arbitrator.
Regards
Sanlam Client Care
We are sorry to hear this and have relayed your message to the arbitrator.
Regards
Sanlam Client Care
Sanlam's reply02 Jan 2026, 08:04
Official
Good morning, Ronni
We are sorry to hear this and have relayed your message to the arbitrator.
Regards
Sanlam Client Care
We are sorry to hear this and have relayed your message to the arbitrator.
Regards
Sanlam Client Care