JM
JULIA M

1 reviews | Active since Nov 2022

19 Nov 2024, 11:47

SANLAM - PATHETIC AND UNHELPFUL

I am sending this as I am now fuming and beyond angry. I requested and sent in all my documents the beginning of OCTOBER AND been trying since October to get my Provident Fund payout and to date I have not received 1 cent and its 18 NOVEMBER ALREADY. I am disgusted by the way Sanlam has been responding and making excuses why I have not been paid out since beginning October and now our landlord is threatening to evict us, car been taken away, medical bills piling up.......... THIS IS NOT ON AND NOT FAIR SANLAM........ are you going to find us a new home or reimburse out when we are evicted and reimburse us for a car payments? you have put us in extremely difficult and stressful situation and we are really suffering.

I am so disgusted in SANLAM I never thought we would be treated like this by you. I am so close to telling my family members who have policies with SANLAM to cancel because of the battle we are having trying to get our money back that when the time comes they are going to really struggle to.

I want my money owed to me by SANLAM BY COB TODAY WITH NO MORE ECUSES AND DELAYS - ENOUGH NOW.

FROM A FURIOUS CLIENT - CASEY HORNE

0
Replies (1)
Sanlam
Sanlam's reply19 Nov 2024, 11:57
Official
Good day Julia
 
We are also sorry to learn of your service experience.
 
We will be sending you a Private reply.
 
Regards
Sanlam Client Care