Sanlam on purpose does not assist with two pot withdrawal

Item: Sanlam
Rating: 1
Author: Shane K

Trying to withdraw from two pot,getting pushed from pillar to post, seems Sanlam glady takes money but does not want to give access to the funds in my savings component.

Are they making it as difficult as possible on purpose!!!!! Might be time to get out of Sanlam completely

Helpful (0)

Replies (4)

Sanlam's replyOfficial

27 May 2025, 18:33

Good evening Shane

We are sorry to learn of your negative service experience and have arranged for Sanlam Corporate to contact and assist you.

Regards
Sanlam Client Care

Sanlam's reply27 May 2025, 18:33

Official

Good evening Shane

We are sorry to learn of your negative service experience and have arranged for Sanlam Corporate to contact and assist you.

Regards
Sanlam Client Care

Sanlam's replyOfficial

28 May 2025, 14:10

Hello Shane

We have relayed the message to Sanlam Corporate for assistance.

Regards
Sanlam Client Care

Sanlam's reply28 May 2025, 14:10

Official

Hello Shane

We have relayed the message to Sanlam Corporate for assistance.

Regards
Sanlam Client Care

Shane K's updateReviewer Update

29 May 2025, 07:32

Two days down the line, still not been contacted by Sanlam Corporate, absolute joke.

Please advise process on how to exit Sanlam

Shane K's update29 May 2025, 07:32

Reviewer Update

Two days down the line, still not been contacted by Sanlam Corporate, absolute joke.

Please advise process on how to exit Sanlam

Sanlam's replyOfficial

02 Jun 2025, 13:57

Good afternoon Shane

We have received feedback that Sanlam Corporate has sent you an email.

Regards
Sanlam Client Care

Sanlam's reply02 Jun 2025, 13:57

Official

Good afternoon Shane

We have received feedback that Sanlam Corporate has sent you an email.

Regards
Sanlam Client Care