CL
Christiaan L

1 reviews | Active since Jun 2014

29 Jul 2025, 08:54

Sanlam not treating customers fairly.

Sanlam does not have their client's best interests at heart. They retain money as long as possible so that they can try and get the most money out of it before they lose a client. We have followed up weekly for months! Documents have been sent to Sanlam more than 6 times! And it jsut gets ignored.... Service like this should not be tolerated.

0
Replies (2)
Sanlam
Sanlam's reply29 Jul 2025, 09:05
Official
Good day Christiaan

We apologise for your service experience and have requested the responsible department to look into the matter and contact you.
 
Regards
Sanlam Client Care 
Sanlam
Sanlam's reply01 Aug 2025, 11:09
Official
Hello Christiaan

We have received confirmation that Sanlam Life has contacted you.

Regards
Sanlam Client Care