AS
Armand S

1 reviews | Active since Mar 2014

19 Jun 2025, 09:43

Sanlam not tending to my Retirement Annuity transfer request

I have requested to move my RA (Retirement Annuity) to another provider months ago. Sanlam keeps dragging the process out with their utterly disappointing service and response time, and in the meantime, they impose their high service fees while holding my RA hostage during this process.

0
Replies (2)
Sanlam
Sanlam's reply19 Jun 2025, 10:08
Official
Good day Armand

We apologise for your service experience and have requested Sanlam Life to look into the matter and contact you.
 
Regards
Sanlam Client Care 
Sanlam
Sanlam's reply19 Jun 2025, 14:06
Official
Hello Armand

We have received feedback that Sanlam Life has been in touch with you. 

Regards
Sanlam Client Care