LvdL
Liana van der Linde

1 reviews | Active since Jul 2021

03 Jul 2021, 11:08

Sanlam NOT helpful

My mother died 7 months ago, and I still cannot get any help from them to resolve her estate. After she paid them diligently monthly, it seems her estate is not worth enough to be bothered with and I am getting no assistance whatsoever between the Empangeni agent where she died and had her policy and the Dbn branch which is the head office. Please advise. My number is *** if anyone can assist.

0
Replies (1)
Sanlam
Sanlam's reply05 Jul 2021, 10:27
Official
Dear Liana 

We acknowledge receipt of your complaint. Please provide your Mom's ID or policy number in the private field. This will ensure that we refer your matter to the correct department for further handling. 

Regards,
Sanlam Client Relations

Best regards,