sB
savannah B
1 reviews | Active since Nov 2017
16 Jul 2020, 08:10
SANLAM NOT DELIVERING TO PROMISE DURING LOCKDOWN !!!
I AM VERY DISAPPOINTED WITH SANLAM BELLVILLE CAPE TOWN - their lockdown service is so poor!! IN MY OPINION, SANLAM'S SERVICE HAS DROPPED TO VERY POOR IN THE LAST 3 YEARS !! PARTICULARLY DURING LOCKDOWN.. working from home, the lockdown, the virus, is such a bad excuse for poor service and the companies especially the finance industry is full of excuses while playing around with peoples finances, life & future !! PLEASE GET IT RIGHT and service your customers with special service during these difficult times.WHAT IS THE PROBLEM !!!
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
16 Jul 2020, 08:32Dear Savannah
We acknowledge receipt of your complaint. Kindly provide your ID or policy number in the private field for further investigation.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. Kindly provide your ID or policy number in the private field for further investigation.
Kind regards,
Sanlam Client Relations
Sanlam's reply16 Jul 2020, 08:32
Official
Dear Savannah
We acknowledge receipt of your complaint. Kindly provide your ID or policy number in the private field for further investigation.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. Kindly provide your ID or policy number in the private field for further investigation.
Kind regards,
Sanlam Client Relations
Sanlam's replyOfficial
16 Jul 2020, 09:21Dear Savannah
Thank you for the information. We have escalated to the relevant department for further assistance.
Regards,
Sanlam Client Relations
Thank you for the information. We have escalated to the relevant department for further assistance.
Regards,
Sanlam Client Relations
Sanlam's reply16 Jul 2020, 09:21
Official
Dear Savannah
Thank you for the information. We have escalated to the relevant department for further assistance.
Regards,
Sanlam Client Relations
Thank you for the information. We have escalated to the relevant department for further assistance.
Regards,
Sanlam Client Relations
Sanlam's replyOfficial
16 Jul 2020, 15:50Dear Savannah
We have received feedback that one of our consultants has made contact and they will provide you with further feedback. If you have any further enquiries relating to this matter, you may contact the consultant directly for a more expeditious handling of your case.
Kind regards,
Sanlam Client Relations
We have received feedback that one of our consultants has made contact and they will provide you with further feedback. If you have any further enquiries relating to this matter, you may contact the consultant directly for a more expeditious handling of your case.
Kind regards,
Sanlam Client Relations
Sanlam's reply16 Jul 2020, 15:50
Official
Dear Savannah
We have received feedback that one of our consultants has made contact and they will provide you with further feedback. If you have any further enquiries relating to this matter, you may contact the consultant directly for a more expeditious handling of your case.
Kind regards,
Sanlam Client Relations
We have received feedback that one of our consultants has made contact and they will provide you with further feedback. If you have any further enquiries relating to this matter, you may contact the consultant directly for a more expeditious handling of your case.
Kind regards,
Sanlam Client Relations