RS
Roelof S

1 reviews | Active since Aug 2022

07 Oct 2024, 10:27

SANLAM non-existing

Worst company in RSA to try to communicate with.

All there communication channels are un-reachable with auto responses.

It seems Sanlam is going down and then we must invest money with them.

0
Replies (4)
Sanlam
Sanlam's reply07 Oct 2024, 10:30
Official
Good day Roelof  
 
 We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
 
 Regards
 Sanlam Client Care 
Sanlam
Sanlam's reply07 Oct 2024, 11:11
Official
Good day Roelof  
  This is to confirm that your complaint has been acknowledged via email and you will be assisted further. Please respond to the email for further enquiries. 

Regards
Sanlam Client Care
RS
Roelof S's update08 Oct 2024, 08:03
Reviewer Update
Thank to Amelia from Sanlam who resolved by issue within a day. This is highly appreciated and wish to commend your service.
Sanlam
Sanlam's reply08 Oct 2024, 08:42
Official
 Good day Roelof 
 Thank you very much for taking the time to notify us of your positive experience. We will ensure the necessary recognition is passed on to the relevant person. 

Regards
Sanlam Client Care