Sanlam :no one answers

Item: Sanlam
Rating: 2
Author: denzyl P

I have submitted my forms to claim from my fund but I cannot get a hold of their call centre,I call and wait over 20 minutes a time and no one answers ,I need to know how far they are with my claim

Helpful (0)

Replies (2)

Sanlam's replyOfficial

26 Nov 2024, 18:24

Good day denzyl We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life.

Regards
Sanlam Client Care

Sanlam's reply26 Nov 2024, 18:24

Official

Good day denzyl We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life.

Regards
Sanlam Client Care

Sanlam's replyOfficial

29 Nov 2024, 09:38

Good day denzyl This is to confirm that your claim with Sanlam Life has been addressed.

Sanlam Corporate has contacted you via email.

Regards
Sanlam Client Care

Sanlam's reply29 Nov 2024, 09:38

Official

Good day denzyl This is to confirm that your claim with Sanlam Life has been addressed.

Sanlam Corporate has contacted you via email.

Regards
Sanlam Client Care