KN
Kaven N

1 reviews | Active since May 2018

19 Sept 2024, 19:22

SANLAM ,NO ASSISTANCE WITH CHANGE OF CONTACT DETAILS

My colleague who is disabled has been trying for soo long to get someone to assist her to change her telephone contact details for her Sanlam pension fund..She contacted Sanlam and was made to wait for so long and to top it off nobody assisted her. R279 OF AIRTIME GONE DOWN THE DRAIN TRYING TO GEY SOMEONE TO ASSIST HER.CAN SOMEONE FROM SANLAM PLEASE ASSIST URGENTLY TO CHANGE HER C9NTACT DRTAILS .

0
Replies (7)
Sanlam
Sanlam's reply19 Sept 2024, 19:28
Official
Good evening Kaven

We are sorry to learn of your colleague's service experience and would like to assist.

We will send you a Private reply.

Regards
Sanlam Client Care 
KN
Kaven N's update20 Sept 2024, 13:28
Reviewer Update
Hi there. Pls contact her on cell number to get further info on ***
KN
Kaven N's update20 Sept 2024, 13:28
Reviewer Update
Hi pls contact her urgently if you can on ***
Sanlam
Sanlam's reply20 Sept 2024, 13:39
Official
Hello Kaven

We have arranged for her to be contacted.

Regards
Sanlam Client Care
KN
Kaven N's update20 Sept 2024, 15:00
Reviewer Update
Please could someone contact her today as she informed me she doubts anyone will contact her. Her name is Elizabeth Elight and contact details is ***
Sanlam
Sanlam's reply20 Sept 2024, 15:14
Official
Hello Kaven

We have relayed your message to Sanlam Corporate.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply20 Sept 2024, 15:51
Official
Hello Kaven

We have received feedback that Sanlam Corporate has reached out to Elizabeth and that they will be assisting her further.

Regards
Sanlam Client Care