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jS
johan S

1 reviews | Active since Jul 2011

11 May 2026, 14:31

Sanlam NEVER EVER answers a call. The worst customer experience ever. Even Eskom is beter as a company.

Sanlam NEVER EVER answers any calls. They don't respond to messages.

0
Replies (7)
Sanlam
Sanlam's reply11 May 2026, 15:05
Official
Good afternoon, johan

We apologise for your poor service experience.

Please send us a Private reply with an indication of how we may assist you.

On receipt of this information, we will escalate the matter for assistance.

Regards
Sanlam Client Care
jS
johan S's update11 May 2026, 16:37
Reviewer Update
Oh Jees!, I am SO lucky... no i can rest assure NO ONE will phone me...
Sanlam
Sanlam's reply13 May 2026, 15:59
Official
Good afternoon, johan

We have received feedback that Sanlam Corporate has sent you an email and that the responsible team will be reaching out to you.

Regards
Sanlam Client Care
jS
johan S's update14 May 2026, 09:18
Reviewer Update
And NO response from Salam after 3 days.
Only response i received is this:
'We have received feedback that Sanlam Corporate has sent you an email and that the responsible team will be reaching out to you."
As i type this message I am again on a call with a song playing non stop NO ONE answering. On Tuesday i had 16 back and forth calls.
jS
johan S's update14 May 2026, 09:19
Reviewer Update
USELESS USELSS USELESS SANLAM.

DO NOT INVEST YOUR HARD EARNED MONEY HERE!!!!!!!!!!!!
Sanlam
Sanlam's reply14 May 2026, 09:29
Official
Good morning, johan

We have followed up with Sanlam Corporate.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply14 May 2026, 10:01
Official
Hello johan

Sanlam Corporate has just sent you an email.

Please respond to it, if you have not already done so.

Regards
Sanlam Client Care