1 reviews | Active since Mar 2009
Sanlam - Never again!!
To whom it may concern,<br> <br> A few years ago I took out 2 blue stratus policy for investment purposes.. well due my financial situation at that time I could not carry on with the monthly contributions and defaulted of my investment payments. This was before the year 2000..Well on the 4th of March I contacted Sanlam's to hear what happen to the R4500.00 I already invested and was told that it could be paid out to me as it was dormant for more than 15years..What puzzles me it takes 3 weeks?? 3 weeks to pay out a lousy R4500.00??Takes 2 days at SARS!!.. What happens to it the other 19 days?? YOU TELL ME!!!!! Might not be a lot of money for YOU but it does put some food on the table and petrol in my car to get to work!<br> <br> Another question that arose is what happened to the interest that was incurred in that - 15 years??..Doesn't the FAIS Act state that any interest incurred should be paid out to the client? It also states that once upon receiving all documents funds should be transferred in 1 working day!!... Please in-lighten me Madam or Sir?<br> <br> Sanlam is quick to debit your money.. but to pay that well needed money 3 weeks!!..What a joke!!<br> <br> Regards,<br> <br> Wayne007<br> <br> <br> <br> <br> <br>
We acknowledge receipt of your complaint, we understand you frustration. We will investigate the matter and provide feedback.
Regards
Client Relations
Best regards,
We acknowledge receipt of your complaint, we understand you frustration. We will investigate the matter and provide feedback.
Regards
Client Relations
Best regards,
