DR
DEON R
1 reviews | Active since Oct 2024
24 Feb 2025, 08:31
Sanlam need to contact me urgently and resolve this
Good Day, I am utterly disappointed in the service I am receiving from Sanlam. Its been 3 weeks and it is so hard for you people to send me my claims form. I am in desperate need of funds and i have been **** to for the past 3 weeks. but you can take my premuims so fast. Please can someone call me asap and resolve this and my claim should be treated with urgency Rehana ***
Helpful (0)
Replies (7)0
Replies (7)
Sanlam's replyOfficial
24 Feb 2025, 08:57Good day
We apologise for your negative service experience. Please reply to our private message so that we can assist you.
Regards
Sanlam Client Care
We apologise for your negative service experience. Please reply to our private message so that we can assist you.
Regards
Sanlam Client Care
Sanlam's reply24 Feb 2025, 08:57
Official
Good day
We apologise for your negative service experience. Please reply to our private message so that we can assist you.
Regards
Sanlam Client Care
We apologise for your negative service experience. Please reply to our private message so that we can assist you.
Regards
Sanlam Client Care
DR
DEON R's updateReviewer Update
24 Feb 2025, 09:07Please contact Rehana on the number that was provided for necessary info
DR
DEON R's update24 Feb 2025, 09:07
Reviewer Update
Please contact Rehana on the number that was provided for necessary info
Sanlam's replyOfficial
24 Feb 2025, 09:14Hi Deon
We are not able to make calls via this platform. We will need the requested information in order to assist you.
Regards
Sanlam Client Care
We are not able to make calls via this platform. We will need the requested information in order to assist you.
Regards
Sanlam Client Care
Sanlam's reply24 Feb 2025, 09:14
Official
Hi Deon
We are not able to make calls via this platform. We will need the requested information in order to assist you.
Regards
Sanlam Client Care
We are not able to make calls via this platform. We will need the requested information in order to assist you.
Regards
Sanlam Client Care
DR
DEON R's updateReviewer Update
24 Feb 2025, 09:17Hi there, nobody requested you to make a call via this platform. Can some not call her from your offices?
DR
DEON R's update24 Feb 2025, 09:17
Reviewer Update
Hi there, nobody requested you to make a call via this platform. Can some not call her from your offices?
Sanlam's replyOfficial
24 Feb 2025, 09:26Hi Deon
The complaint needs to be referred to the specific department that will be able to assist Rehana. Without further information we are not able to refer it to the specific team. Alternatively, please request Rehana to lodge a complaint via this platform.
Regards
Sanlam Client Care
The complaint needs to be referred to the specific department that will be able to assist Rehana. Without further information we are not able to refer it to the specific team. Alternatively, please request Rehana to lodge a complaint via this platform.
Regards
Sanlam Client Care
Sanlam's reply24 Feb 2025, 09:26
Official
Hi Deon
The complaint needs to be referred to the specific department that will be able to assist Rehana. Without further information we are not able to refer it to the specific team. Alternatively, please request Rehana to lodge a complaint via this platform.
Regards
Sanlam Client Care
The complaint needs to be referred to the specific department that will be able to assist Rehana. Without further information we are not able to refer it to the specific team. Alternatively, please request Rehana to lodge a complaint via this platform.
Regards
Sanlam Client Care
DR
DEON R's updateReviewer Update
24 Feb 2025, 09:30Dont tell me tell Rehana lodge a complaint. I clearly stated she is awaiting claims forms for the past 3 weeks so the team it will go to is the claims teams.This is self-explanatory claims form claims department.3 weeks she has been given the run around and empty promises about the claim forms.
DR
DEON R's update24 Feb 2025, 09:30
Reviewer Update
Dont tell me tell Rehana lodge a complaint. I clearly stated she is awaiting claims forms for the past 3 weeks so the team it will go to is the claims teams.This is self-explanatory claims form claims department.3 weeks she has been given the run around and empty promises about the claim forms.
DR
DEON R's updateReviewer Update
24 Feb 2025, 09:32I sent her I.D private message
DR
DEON R's update24 Feb 2025, 09:32
Reviewer Update
I sent her I.D private message