Sanlam Money Saver / RCS credit card

I app**** for the Sanlam Money Saver Credit card online and was approved with in a few hours. I was contacted by the delivery company which delivered my card within 3 working days. This was absolutely amazing and so fast. Then the troubles started. The credit card issued in collaboration with RCS is a complete nightmare to access. I have been trying for 3 days to get it activated. On Saterday, I called and spoke to a consultant, that told me they are aware of the issue, yet, transferred me again to the automated service, as this is the only way that the card can be activated. This same person promised to call me back at 13:00 on Saterday, but never did. Sanlam, I have had great service from you the last 10+ years, but I believe you have partnered up with the wrong people to manage your credit card facility. I you purchase a product, then you need to be sure your system is working in order for the person, who purchased the order to use its. So I am sitting with a card, that I am unable to use, I have already missed out on the benefits of the purchase of food, on which I get Wealth Bonus points, what a disappointment. I am not sure if the benefits out weighs the issues on this card activation. I will rethink any further products from Sanlam, if it is associated with RCS.