KG
King G

1 reviews | Active since Mar 2025

19 Jun 2025, 09:45

Sanlam Money Saver double debit.

These guys Sanlam Money Saver account is a complete waste of time. I would neer recommend then to anybody. I never get correcft information. they double debit stuff every month. Their mobile App never works. You can never login in and when you call these guys you hold on forever and waste your arrtime only to speak to people who have no clue and an't assist you at all. You mght as well be playing darts with your eyes closed with these people because their customers service is non-existent. Sometimes when you want to draw money even if you have money it doen'st allow you. When you want to sign for things it gets delcined even when you get money. These guys maybe just sell or close their business.

0
Replies (6)
Sanlam
Sanlam's reply19 Jun 2025, 10:12
Official
Good day King

We apologise for your service experience and have requested the responsible department to look into the matter and contact you.
 
Regards
Sanlam Client Care
KG
King G's update19 Jun 2025, 10:59
Reviewer Update
They called me but still not able to assist at all. I'm not eve sure why you would call someone if you dn't have a solution. Sanlam are complete time waster.
Sanlam
Sanlam's reply19 Jun 2025, 13:42
Official
Hello King

We have followed up with Sanlam Money Saver Credit Card for assistance.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply19 Jun 2025, 14:02
Official
Hello again, King

We have received feedback that Sanlam Money Saver Credit Card has been in contact with you. 

Regards
Sanlam Client Care
KG
King G's update19 Jun 2025, 14:15
Reviewer Update
Yes they were in contact but still were not able to resolve anything at all. Seems like I'm wasting my time with your company.
Sanlam
Sanlam's reply20 Jun 2025, 11:49
Official
Good day King

This is to confirm that you have been contacted via email. Please respond to the email for further assistance.
 
Regards
Sanlam Client Care