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mopmk M
1 reviews | Active since May 2016
13 Sept 2022, 10:54
Sanlam Money Saver Credit card still not closed and refund settled since 2 August.
Today its the 13 September 2022 and still my money saver credit card has not been cancelled and refund settled. Instead they will request info (Bank account) that I have provided more than 3 times even today they requested it. One would have thought a brand like Sanlam would never stoop this low.
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Replies (2)
Sanlam's replyOfficial
13 Sept 2022, 11:20Good day Peter
We are sorry to hear of your poor customer service experience. We have escalated your complaint to Sanlam Money Saver.
Regards
Sanlam Client Care
We are sorry to hear of your poor customer service experience. We have escalated your complaint to Sanlam Money Saver.
Regards
Sanlam Client Care
Sanlam's reply13 Sept 2022, 11:20
Official
Good day Peter
We are sorry to hear of your poor customer service experience. We have escalated your complaint to Sanlam Money Saver.
Regards
Sanlam Client Care
We are sorry to hear of your poor customer service experience. We have escalated your complaint to Sanlam Money Saver.
Regards
Sanlam Client Care
Sanlam's replyOfficial
14 Sept 2022, 15:51Good day Peter
A consultant has tried to contact you but without success. An email has been to you. Please respond with the requested information.
Regards
Sanlam Client Care
A consultant has tried to contact you but without success. An email has been to you. Please respond with the requested information.
Regards
Sanlam Client Care
Sanlam's reply14 Sept 2022, 15:51
Official
Good day Peter
A consultant has tried to contact you but without success. An email has been to you. Please respond with the requested information.
Regards
Sanlam Client Care
A consultant has tried to contact you but without success. An email has been to you. Please respond with the requested information.
Regards
Sanlam Client Care