CM
Chomiane M

1 reviews | Active since Jul 2023

19 Dec 2024, 08:24

Sanlam Money Saver Credit Card is a ****

Why do you go around lying to people that every quarterly, sanlam pays wealth bonuses to card holder of their credit cards? I’ve been waiting since end of October and today it is December. No one is communicating anything and when we call, we get told lies that it will be paid with few days because Sanlam is holding on the funds. What the hack is going on ? Why do you breach terms and conditions? Why do you continue debiting our accounts but not pay us money belong to us?

0
Replies (9)
Sanlam
Sanlam's reply19 Dec 2024, 08:46
Official
Good day Chomiane

Thank you for contacting us about this.
 
We have requested the Sanlam Money Saver Credit Card to look into the matter and contact you. 
 
Regards
Sanlam Client Care 
CM
Chomiane M's update19 Dec 2024, 15:05
Reviewer Update
Hello, I don’t want you to contact me, I want my money back ASAP
CM
Chomiane M's update29 Dec 2024, 15:22
Reviewer Update
To date, you have not paid my money back, I want my money Sanlam, you are the worst credit provider. I would not recommend your credit card to anyone. Full of arrogance
Sanlam
Sanlam's reply30 Dec 2024, 07:32
Official
Good day Chomiane 

We apologise for your service experience and have followed up with Sanlam Money Saver Credit Card for assistance.
 
Regards
Sanlam Client Care 
Sanlam
Sanlam's reply03 Jan 2025, 15:12
Official
Good afternoon Chomiane 

We have received feedback that the Sanlam Money Saver Credit Card team has been in touch with you.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply03 Jan 2025, 15:13
Official
Good afternoon Chomiane 

We have received feedback that the Sanlam Money Saver Credit Card team has been in touch with you.

Regards
Sanlam Client Care
CM
Chomiane M's update04 Mar 2025, 07:14
Reviewer Update
Why do you like lying Sanlam, as of today, wealth bonus savings of Oct 2024 is still not paid. 6 months later, nothing is paid. All you do is lie. I am sick and tired of you. I want my money
Sanlam
Sanlam's reply04 Mar 2025, 07:52
Official
Good day Chomiane  
  
Thank you for your feedback regarding the complaint response. We apologize for any dissatisfaction caused. We're committed to resolving this matter to your satisfaction. Your message has been relayed to the relevant department for further review and action. 
 
 Regards
 Sanlam Client Care 
CM
Chomiane M's update04 Mar 2025, 07:54
Reviewer Update
Stop lying, you have done nothing. I laid official complains twice and no one is handling the matter, nor fixing. I will never take any product from you