JV
Jacobus V

1 reviews | Active since May 2024

01 Aug 2024, 14:48

Sanlam Money saver credit card

Please read your contract before taking out the credit card sanlam is offering you. They are selling you a product that they don't have available. Clause 6.2; 6.3 and 6.4 state that you can ask for a credit limit increase. NOT true ! Spoke to the Manager that told me they don't offer it at this stage. Basically they lured you to take their offer. Just to realise they sold you something they don't offer according to their employees. Very disappointed in Sanlam a well know company for years that don't have a clue about the consumer protection act..

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Replies (1)
Sanlam
Sanlam's reply01 Aug 2024, 14:54
Official
 Good day Jacobus 
 
 We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Reality.
 
 Regards
 Sanlam Client Care