PC
Pierre C
1 reviews | Active since Oct 2009
06 Jun 2022, 08:46
Sanlam Money Saver credit card
Be very careful of Sanlam's Money Saver credit card. Visibility on your transactions have been non existent since around 25 May. You cannot view statements or get notifications when transacting. Apparently it is an ongoing "IT problem".
When trying to cancel (as it is a security risk), they will not pay out money you accrued in the rewards system. It is also not possible to speak to a manager as they "are in a meeting".
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Sanlam's replyOfficial
06 Jun 2022, 08:59Dear Pierre
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply06 Jun 2022, 08:59
Official
Dear Pierre
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations