Sanlam Money Saver

Item: Sanlam
Rating: 1
Author: Samuel P

I have a Sanlam Money saver card and have been trying to claim my Wealth Bonus payout since October. I have spoke to the Sanlam Money saver card division countless times , I have sent numerous emails and up to now nothing has been done .Really poor service

Helpful (0)

Replies (4)

Sanlam's replyOfficial

30 Dec 2024, 07:39

Good day Samuel

We apologise for your service experience and have escalated the matter to Sanlam Money Saver Credit Card for assistance.

Regards
Sanlam Client Care

Sanlam's reply30 Dec 2024, 07:39

Official

Good day Samuel

We apologise for your service experience and have escalated the matter to Sanlam Money Saver Credit Card for assistance.

Regards
Sanlam Client Care

Sanlam's replyOfficial

03 Jan 2025, 14:39

Good day Samuel

We have received feedback that you have been contacted and that you are being assisted.

Regards
Sanlam Client Care

Sanlam's reply03 Jan 2025, 14:39

Official

Good day Samuel

We have received feedback that you have been contacted and that you are being assisted.

Regards
Sanlam Client Care

Samuel P's updateReviewer Update

15 Jan 2025, 17:23

Hello , I was contacted on the 04 Jan 25 and advised payment will be done by the 06 Jan 25 . Nothing done until now . Thanks

Samuel P's update15 Jan 2025, 17:23

Reviewer Update

Hello , I was contacted on the 04 Jan 25 and advised payment will be done by the 06 Jan 25 . Nothing done until now . Thanks

Sanlam's replyOfficial

15 Jan 2025, 17:47

Good day Samuel

We have relayed your message to the relevant department.

Regards
Sanlam Client Care

Sanlam's reply15 Jan 2025, 17:47

Official

Good day Samuel

We have relayed your message to the relevant department.

Regards
Sanlam Client Care