MM
Mluih M
1 reviews | Active since Aug 2022
12 Oct 2022, 14:27
SANLAM MISUSE OF CONFIDENTIAL INFORMATION WITHOUT CONSENT
A month ago I wrote a review on how Sanlam has been using cellphone information without the necessary consent. They responded and advised that I will not be called again, but to my surprise I have been receiving numerous call on Sanlam funeral cover. I will be reporting this ******** continuous behavior to the right authorities.
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Replies (4)
Sanlam's replyOfficial
12 Oct 2022, 16:21Good day Mluih
We confirmed previously that your details were removed from our database. You were not willing at that stage to provide us with the specific marketing you were receiving. We would need you to provide us the details of the marketing you are still receiving so that we can assist you further.
Regards
Sanlam Client Care
We confirmed previously that your details were removed from our database. You were not willing at that stage to provide us with the specific marketing you were receiving. We would need you to provide us the details of the marketing you are still receiving so that we can assist you further.
Regards
Sanlam Client Care
Sanlam's reply12 Oct 2022, 16:21
Official
Good day Mluih
We confirmed previously that your details were removed from our database. You were not willing at that stage to provide us with the specific marketing you were receiving. We would need you to provide us the details of the marketing you are still receiving so that we can assist you further.
Regards
Sanlam Client Care
We confirmed previously that your details were removed from our database. You were not willing at that stage to provide us with the specific marketing you were receiving. We would need you to provide us the details of the marketing you are still receiving so that we can assist you further.
Regards
Sanlam Client Care
MM
Mluih M's updateReviewer Update
12 Oct 2022, 16:30Why should I give you specifics of something you are responsible of. Who gave you consent to use my details, do you have such consent? Its really pathetic what you people go through to sell your products. If I want a certain product I will go for it myself, can't always be disturbed by your sales person selling funeral covers, here is the number ***. Another call from Sanlam I'm referring this to the regulator.
MM
Mluih M's update12 Oct 2022, 16:30
Reviewer Update
Why should I give you specifics of something you are responsible of. Who gave you consent to use my details, do you have such consent? Its really pathetic what you people go through to sell your products. If I want a certain product I will go for it myself, can't always be disturbed by your sales person selling funeral covers, here is the number ***. Another call from Sanlam I'm referring this to the regulator.
Sanlam's replyOfficial
13 Oct 2022, 09:48Good day Mluih
We are investigating and will provide you with feedback.
Regards
Sanlam Client Care
We are investigating and will provide you with feedback.
Regards
Sanlam Client Care
Sanlam's reply13 Oct 2022, 09:48
Official
Good day Mluih
We are investigating and will provide you with feedback.
Regards
Sanlam Client Care
We are investigating and will provide you with feedback.
Regards
Sanlam Client Care
Sanlam's replyOfficial
17 Oct 2022, 14:43Good day
We have received confirmation that there was a different number on our records that continued to receive marketing. That number has now also been removed for receiving marketing.
Regards
Sanlam Client Care
We have received confirmation that there was a different number on our records that continued to receive marketing. That number has now also been removed for receiving marketing.
Regards
Sanlam Client Care
Sanlam's reply17 Oct 2022, 14:43
Official
Good day
We have received confirmation that there was a different number on our records that continued to receive marketing. That number has now also been removed for receiving marketing.
Regards
Sanlam Client Care
We have received confirmation that there was a different number on our records that continued to receive marketing. That number has now also been removed for receiving marketing.
Regards
Sanlam Client Care