JM
Jackie M
1 reviews | Active since Sept 2023
07 Sept 2023, 09:00
SANLAM MISPLACED MY MONEY!!!
HORRIBLE &UNACCEPTBLE Experience!! I have a RA with this company and i made a once off payments into it last year. I asked for my tax certificate and i have money missing. They have been giving me a run around, they confirm that they received my lump sum but they just don't know where they put it!! Can you believe it? we trust such companies to invest our monies but they cant account for my money!
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Replies (2)
Sanlam's replyOfficial
07 Sept 2023, 09:44Good day Jackie
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
Sanlam's reply07 Sept 2023, 09:44
Official
Good day Jackie
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
Sanlam's replyOfficial
08 Sept 2023, 10:21Good morning Jackie
We have received feedback that you have been contacted and assisted.
Regards
Sanlam Client Care
We have received feedback that you have been contacted and assisted.
Regards
Sanlam Client Care
Sanlam's reply08 Sept 2023, 10:21
Official
Good morning Jackie
We have received feedback that you have been contacted and assisted.
Regards
Sanlam Client Care
We have received feedback that you have been contacted and assisted.
Regards
Sanlam Client Care