Sanlam ****mer policy

Sanlam Funeral policy ****

My father is based in klipgat also known as Phasha. Someone opened a funeral plan for him without his knowledge and he started seeing that from January 2025 his pension money is R200 short and when he reported this to SASSA they said its cancelled but again in February they debited so he went to check with the bank and they said the money comes short already from SASSA so he went back to SASSA and they wrote GRU***3 client no.11231 and told him to go and cancel the policy with Sanlam. I have sent them an email and I called them and they sent me from pillar to post. They gave me *** which is useless. Kindly assist atleast if we can cancel the policy. My father doesn't have money to be going up and down anymore.

Thanking you in advance, Siphiwe cell ***