LB
Laura B

1 reviews | Active since Nov 2010

14 Aug 2019, 13:52

Sanlam Made It Happen For Me

Well done Sanlam for (finally) resolving all the outstanding claims on my Medical Gap Cover, I know that it has been challenging from your side system-wise. I can report some good news though, recent claims lodged within the last week or two are flowing through the new system well. So before I say 'sayonara' I must once again praise the individuals with whom I have come into contact over the phone (some of them on more than one occasion) notably Prince who displayed empathy, understanding and a good knowledge of the old and new systems and most especially Kercia Charles, who at the end of the day was the one who made it happen for me. Thank you. :)

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Replies (1)
Sanlam
Sanlam's reply15 Aug 2019, 08:13
Official
Good day Laura

We appreciate this feedback and will pass it on to the relevant department.

Regards
Client Relations