Sanlam: Lump Sum

Item: Sanlam
Rating: 3
Author: Willie N

I requested a SARS return, but it was rejected because no lump sum was declared. I have received no feedback yet. (***)

2025/08/11 The estimated date for completion is still 2025-08-15 2025/07/22 The estimated date for completion is still 2025-08-07

Helpful (0)

Replies (4)

Sanlam's replyOfficial

29 Aug 2025, 10:37

Good day Willie
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life.

Regards
Sanlam Client Care

Best regards,

Sanlam's reply29 Aug 2025, 10:37

Official

Good day Willie
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life.

Regards
Sanlam Client Care

Best regards,

Sanlam's replyOfficial

01 Sept 2025, 13:57

Hello Willie

We have received feedback that Sanlam Life has contacted you and will be assisting you further.

Regards
Sanlam Client Care

Best regards,

Sanlam's reply01 Sept 2025, 13:57

Official

Hello Willie

We have received feedback that Sanlam Life has contacted you and will be assisting you further.

Regards
Sanlam Client Care

Best regards,

Willie N's updateReviewer Update

02 Sept 2025, 10:07

Thank you for your effort, time, and friendly assistance. Everyone assisted me so speedily, awesome service! I really appreciate it and wish I could rate you 10/10 right now.

Willie N's update02 Sept 2025, 10:07

Reviewer Update

Thank you for your effort, time, and friendly assistance. Everyone assisted me so speedily, awesome service! I really appreciate it and wish I could rate you 10/10 right now.

Sanlam's replyOfficial

02 Sept 2025, 10:52

Good day Willie

Thank you for your kind feedback. We will share your comments with the consultant and management team.

Regards
Sanlam Client Care

Best regards,

Sanlam's reply02 Sept 2025, 10:52

Official

Good day Willie

Thank you for your kind feedback. We will share your comments with the consultant and management team.

Regards
Sanlam Client Care

Best regards,