SL
Sonja L

1 reviews | Active since Mar 2009

12 May 2024, 13:49

Sanlam Loans Refusing Loan for non-existing loan payments

I tried applying for a new Sanlam Loan online. It came back and rejected my application and said I should pay at least 6 payments on my current loan. I do not have a current loan and took one out last year around Aug 2023. I came into some funds and paid it off in full. So what is the problem?

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Replies (2)
Sanlam
Sanlam's reply13 May 2024, 07:33
Official
Good morning Sonja

We are sorry to learn of your service experience and have escalated the matter for assistance.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply14 May 2024, 11:11
Official
Good morning Sonja

We have received feedback that Sanlam Personal Loans is busy assisting you.

Regards
Sanlam Client Care