Sanlam Loans reckless debits

Item: Sanlam
Rating: 1
Author: Progress K

I have a Sanlam Loan (direct axis) I settled the loan and they continue debit my account even in the middle of the month, two weeks before payday. When I make calls , no one can assist. My calls get dropped after being transferred to different people.

Helpful (0)

Replies (3)

Sanlam's replyOfficial

14 Dec 2020, 11:25

Good day, Progress

We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.

Kind regards
Sanlam Client Relations

Best regards,

Sanlam's reply14 Dec 2020, 11:25

Official

Good day, Progress

We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.

Kind regards
Sanlam Client Relations

Best regards,

Progress K's updateReviewer Update

14 Dec 2020, 14:42

Thank you.
This is Urgent especially because am wrongfully debited and it’s 2 weeks before salary date.

Progress K's update14 Dec 2020, 14:42

Reviewer Update

Thank you.
This is Urgent especially because am wrongfully debited and it’s 2 weeks before salary date.

Sanlam's replyOfficial

22 Dec 2020, 12:50

Dear Progress

One of our consultants has made contact with you and your matter has been resolved.

Kind regards,
Sanlam Client Relations

Best regards,

Sanlam's reply22 Dec 2020, 12:50

Official

Dear Progress

One of our consultants has made contact with you and your matter has been resolved.

Kind regards,
Sanlam Client Relations

Best regards,