CT
Cathy T

1 reviews | Active since Jun 2019

28 May 2022, 08:49

Sanlam loan

It is just a nightmare when you take a loan with Sanlam. I have settled my loan and they debuted my account as well. I have tried calling them and get sent from one person to the other. Surely they can see they are sitting with a credit and should refund me. Sanlam please give me my money back!

0
Replies (2)
Sanlam
Sanlam's reply28 May 2022, 08:50
Official
Dear Cathy

We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation. 

Kind regards 
Sanlam Client Relations 
Sanlam
Sanlam's reply30 May 2022, 14:34
Official
Dear Cathy

We received feedback that you were contacted and advised that they are looking into it. They will keep you updated on the outcome thereof. 

Regards
Client Relations