FN
Frikkie N

1 reviews | Active since Dec 2017

11 Mar 2021, 10:36

Sanlam Loan

Still waiting for my refund on my Sanalam loan the account has been settle on the 1 Feb 2021 already. They have deibt my accoutn again on the 25th. Log a refund on the 1st March 2021. Still waiting for my refund. Please sort this out ASAP.... Sh*T Service.....

0
Replies (2)
Sanlam
Sanlam's reply11 Mar 2021, 11:00
Official
Dear Frikkie

We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation. 

Kind regards 
Sanlam Client Relations 

Best regards,

Sanlam
Sanlam's reply11 Mar 2021, 15:25
Official
Good day, Frikkie

We sincerely apologise for the service experience received. 
Due to the protection of your personal information, Our consultant has made contact with you  to discuss the progress of your payment. 
Please feel free to contact the consultant directly should you have any further enquiries.
Kind regards,Sanlam Client Relations

Best regards,