CM
C'po Mathebula

1 reviews | Active since Mar 2024

27 Mar 2024, 13:12

Sanlam Life *****ulent debit orders.

Sanlam Life Debited someone elses policy premiums from my bank account. This is a *****ulent transaction because I have not authorized the debit order. Their Customer services is so useless, they make you hold for over an hour and just hang up your call if they're unable to answer your questions. Tjerrrrr! This matter has been dragging for two weeks now.😤🤬🤬😡😡😡

0
Replies (2)
Sanlam
Sanlam's reply27 Mar 2024, 13:16
Official
Good day C'po  
 
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life. 
 
Regards
Sanlam Client Care
Sanlam
Sanlam's reply28 Mar 2024, 08:55
Official
 Good day C'po  
 
This is to confirm that Sanlam Life has contacted you via email. Please respond to the email for further assistance. 
 
Regards
Sanlam Client Care