TBOM
Tefo Biko Onkgopotse Molobye

1 reviews | Active since Nov 2020

24 Nov 2020, 15:35

Sanlam life insurance is the worst of my experiences

Worse nightmare. People should never consider education policies with Sanlam... The master of high court does not have jurisdiction over those account and Sanlam does not care about the future of your children. They allow cession to change without even checking... Be very weary...

0
Replies (3)
Sanlam
Sanlam's reply24 Nov 2020, 15:56
Official
Dear Tefo

We acknowledge receipt of your complaint. Please provide your ID or policy number in the private field. 

Kind regards,
Sanlam Client Relations
TBOM
Tefo Biko Onkgopotse Molobye's update24 Nov 2020, 19:56
Reviewer Update
Hello
I'll send my details, however I've already explored the option of laying a formal complaint more than once.

Ombudsman cannot resolve for some technical issues based on the interval of the complain...
But fact of the matter is someone got money from you who it wasn't meant for and yet there isn't even an explanation as to how it was even allowed.

It is really alarming that such things can happen, our kids are not protected or prioritized after we pass on. The purpose of saving for our kids is defeated.
Sanlam
Sanlam's reply25 Nov 2020, 08:52
Official
Dear Tefo

Thank you for your details. Please confirm if this occurred on your policies? If not, please provide the main member's details for further investigation.  

Regards,
Sanlam Client Relations