sanlam life cover

hello Peter

I'm so disgusted in the service that Sanlam Life Cover has giving me the past few weeks.

My father has recently past away and My grandmother have been with Sanlam Life Care for over 20 years where she had a Life Cover on my father. She has been paying them on time every month for the past 20 years with no hustle, but know that she want the life cover to pay out they come with big issues.

We have send all the required documents and gave them all the important information as needed and still no payment has been made.

No one at Sanlam Life Cover are willing to assist, not even the head office.

Please can you look into the matter as we are fed up.

thanks