SANLAM Lies, Cheats and Destroys!

I had a life and disability policy with SANLAM, which was supposed to protect me and my family should anything happen to me. Unfortunately I was diagnosed with epilepsy in February 2018. I went for tests, scans, different doctors, but no one could find the cause for the epilepsy.

In March 2018, I put a claim in by Sanlam for my disability cover, but they refused and said I should try to apply again in 6 months. They always included the same line at the end of their letter to say that all costs are are for the policy holder. By that point, I had nothing left anymore. I couldn't even afford to see a private doctor.

My mother gave up her entire pension fund and stopped paying her accounts so that she could take care of me and try to find help.

Now it is July 2019 and I have sent in the documents again, almost a year and a half after diagnosis and again they say I must apply in three months!

Does any of this seem fair to anyone?

They are stalling as long as they possibly can to make sure that a person is financially ruined and unable to claim.

Three different doctors has declared me disabled and yet they still refuse to approve the claim. My condition has worsened and I'm unable to do the duties I have done before. Also, with the current memory loss, I'm unable to learn and retain new s****s.

I'm not the first person they have bul**** into a corner to avoid paying a claim. Search the internet, they have a history of destroying people's live just so that their shareholders can enjoy bigger dividends.

The lies and deception they use to rope people into buying policies is a disgrace to the entire industry and they should be held accountable for false advertising.

Sanlam, you are a disgrace to this country, so is the "principles" your company is based on.