JJ
Johannes J

1 reviews | Active since Feb 2024

22 Mar 2024, 13:11

Sanlam lier lier where is your pride.

Sanlam is full of excuses but never come to the right excuse for why must i wait more than 6 months to receive my payment from them. To me it is unacceptable for not skiped one month in 30 years to ending with this situation. Why is Sanlam doing this to me the normal is 21 days to make an payout to clients why me why 6 months why 6 months the know every time when i spoke to them that i depends on the money they must pay to me if i just can turn the clock back i would never put my believe and trust into Sanlam. I bet you there reply on this is going to be full of excuses but it is also where it stopped.

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Replies (1)
Sanlam
Sanlam's reply22 Mar 2024, 14:03
Official
Good day Johannes
We note your frustration and regret your disappointing service experience. 

Please be assured that the complexity of your claim is getting the necessary attention and that Sanlam’s Living Benefits team is liaising with the individual appointed on your behalf to support your claim. You should receive a progress update soonest.

Regards
Sanlam Client Care