JP
Jop P
1 reviews | Active since Feb 2017
15 Jan 2024, 15:14
Sanlam = Leuns en lee beloftes
Dis vandag 5 en 'n halwe maand sedert ek 'n eis ingeien het by Sanlam. Verlede week het 'n persoon in die call centre en 'n konsultant my hart en mond belowe dat ek Maandag 15 January 2024 die uit**** sal ontvang. Soos verwag geen woord of tyding. Ek hou al 30 min aan op die call centre. Hulle klientediens is uiters swak. Eks verlee oor die besluit om my vertroue in hul te plaas. Sanlam gaan ten gronde!
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Replies (3)
Sanlam's replyOfficial
15 Jan 2024, 15:32Good day Jop
We are sorry to hear of your poor client service experience. We have escalated your complaint to the relevant department.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to the relevant department.
Regards
Sanlam Client Care
Sanlam's reply15 Jan 2024, 15:32
Official
Good day Jop
We are sorry to hear of your poor client service experience. We have escalated your complaint to the relevant department.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to the relevant department.
Regards
Sanlam Client Care
JP
Jop P's updateReviewer Update
15 Jan 2024, 15:34This still does not resolve this long outstanding issue.
JP
Jop P's update15 Jan 2024, 15:34
Reviewer Update
This still does not resolve this long outstanding issue.
Sanlam's replyOfficial
18 Jan 2024, 11:40Good day Jop
This is to confirm that you have been contacted and is being assisted.
RegardsSanlam Client Care
This is to confirm that you have been contacted and is being assisted.
RegardsSanlam Client Care
Sanlam's reply18 Jan 2024, 11:40
Official
Good day Jop
This is to confirm that you have been contacted and is being assisted.
RegardsSanlam Client Care
This is to confirm that you have been contacted and is being assisted.
RegardsSanlam Client Care