EL
EMMANUEL L

1 reviews | Active since Jul 2020

08 May 2022, 20:30

SANLAM letting us down

I have a product with SANLAM and had a lump sum pay out a few years ago. When I call to request a tax certificate I wait until I really can no longer hold. I registered online but my ID is not recognised, registered on WhatsApp still my ID is not recognised. When they were selling a new Indie product I accepted the telesale and made a few appointments to finalize and believe because they were selling they would call again and again until they got what they wanted. Now I only need a tax certificate and it has become a serious mission.

0
Replies (1)
Sanlam
Sanlam's reply08 May 2022, 20:36
Official
Dear Emmanuel 

We acknowledge receipt of your complaint. Kindly provide us with your ID or policy number in the private field for further investigation. 

Kind regards 
Sanlam Client Relations 

Best regards,