Sanlam legacy beneficiary fund

Can I please be referred to somebody who can help me on my claims. I submitted claims with quotations on the 7th of November and I re submitted signed quotations on the 26th november and I was given a 7days turn around time. I'm still without the payout, the quotations have expired and items are no longer available because it was a sale (while stocks last). I called in during the week and I complained about this but I was advised to buy from a cheaper shop once I received the money. Why should I compromise on quality because it will be costly at the end? I'll have to buy more things. My kids are facing the oncoming holidays without proper clothing and it's now a festive rush meaning prices are higher. That's what I was avoiding. I have new quotations now and I pray to God it won't take a month to be recognized again. I have stamped quotations again. Please refer me to somebody who can actually help me and make me a priority as I've waited all this time.