Sanlam knows how to collect. Payouts are for the birds

Since call centers became the solution to big companies, it seems it has also become an easy way to avoid responsibility. I'm waiting for a claim to payout and no one reads my emails. I had other claims from other institutions that have paid out months ago, but Sanlam. Hey, just call them. Someone without a name at the call center will pick up which does not have to stand accountable and guess what. They'll give you the same email address that JUST DOES NOT GET READ! You have shown me where to NEVER invest. AS IN NEVER! No health insurance, no life insurance, no nothing! You will NEVER see a cent of mine! What's going on, Sanlam? Looks to me like there is a snake in the grass.