1 reviews | Active since Aug 2023
Sanlam I've had it worst customer service received ever I will be heard this is just the start of the Anti sanlam error we will make you train your staff correctly
After my previous review I spoke to sanlam via chat I waited 5 hours before a lady by the name of boitumelo I connected with a chat advisor at 12 and received a response from boitumelo at 16:50 with no apology no empath 1 message just saying that I should contact with in 5 working days and then the chatbwas closed no questions asked to investigate my claim.
After my last complaint on hello Peter I was contacted by the complaints team I spent an hour on the call speaking to Vapi Njamela JR from the complaints team who assured me that he will contact me I haven't heard from he again he couldn't give me a time line in which he was going to manage my complaint he today marks the date of which my claim has to be completed and I've not heard a single thing from sanlam not a update or even setting an expectation from them so I believe that after hello Peter my friends and I who are influncers will go to Tik Tok Facebook Instagram and twitter and we will make sure that we reach and influnce as much south Africans as possible I will be heard and you will treat me as a customer and not a c**** I look forward to hear what the next set of lies from you company will be
Thank you for reaching out to us again.
We have requested Sanlam Corporate department to look into the matter and contact you.
Regards
Sanlam Client Care
Thank you for reaching out to us again.
We have requested Sanlam Corporate department to look into the matter and contact you.
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Sanlam Client Care
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Sanlam Client care
We have received a confirmation that Sanlam Corporate has been in touch with you via email and SMS. Please respond to their email for any enquiries or assistance.
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Sanlam Client care
