CK
Carol K

1 reviews | Active since Aug 2022

27 Mar 2025, 11:26

Sanlam is unreliable and most people will know what type and what kind of business they are running

Sanlam is very unreliable at all,now it's happening to my colleague. She claimed for her son on Monday and was told to wait for the claim to be paid,yesterday she was told to send the BI1663 form and she sent it now they're telling her stories that the claim will be assessed and she must wait for 5 working days yet they're leaving for EC this afternoon. I'm going to write her details so that you can give her a call

0
Replies (2)
Sanlam
Sanlam's reply27 Mar 2025, 11:35
Official
Good day Carol  
 
 We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam SKY.
 
 Regards
 Sanlam Client Care 
Sanlam
Sanlam's reply27 Mar 2025, 12:37
Official
This is to confirm that you have been contacted via email. Please respond to the email for further assistance.

Regards
Sanlam Client Care