1 reviews | Active since Nov 2009
SANLAM: Is this your "best service"?
SANLAM indicated in an e-mail dated 19 April 2018 re a policy pay-out: "We are attending to it and the estimated date for completion is 2018-04-25." To this day no payment was made without any explanation about the reason for the delay. The same e-mail promised: "We assure you of our best service at all times." This lack of service is certainly not an indication of "best service" as expected from a company like SANLAM
Good day
We acknowledge receipt of your complaint and will arrange for investigation. We apologize for the inconvenience .
Kind regards
Client relations
Good day
We acknowledge receipt of your complaint and will arrange for investigation. We apologize for the inconvenience .
Kind regards
Client relations
Good day
We have been informed that the payment was finalised and feedback was provided to you via email.
Kind Regards,
Client Relations
Good day
We have been informed that the payment was finalised and feedback was provided to you via email.
Kind Regards,
Client Relations