Sanlam is taking money from the mouths of the poor

Hello peter My mother is having a challenge with sanlam my father has been dead for over a year and my mom has not to this day received a cent from sanlam she is unable to work and my father was her support but we have been sent back and forth by sanlam and post office .

My parents were not married my mom was listed by my dad year in and out as his sole beneficiary and even an affidavit mu father wrote that my mom is to receive her pension fund sanlam sent us emails stating she qualifies as stated on their spouses pension benefit which clearly states she has every right to claim they have been together for over 26 years before he passes on because we were over 25 we dont quality and thats okay but my mom deserves whats rightfully hers you cant let a women starve to death because you want to keep the money for yourself.