TZ
Thabsile Z

1 reviews | Active since Aug 2017

15 Oct 2023, 17:43

SANLAM IS BUSY TAKING MY MONEY THAT I WORK SO HARD FOR😭😭😭😭

Sanlama Still haven't given me my money and they are debiting again this month. Honestly how inconsiderate. I hate these policy companies because someone took my details and took out a policy for me and they just take my money that I don't even have. I am poor each cent I make counts. I would never take a policy for R500. I did report ***** but they just won't give back my money. They never even called me to enquire or confirm my details. I just want my Money while they do their investigation. They are exploiting me why because I am black coz I am sure if I was white they would have long given back the money

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Replies (4)
Sanlam
Sanlam's reply16 Oct 2023, 07:27
Official
 Good day Thabsile
 
 We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam SKY.
 
 Regards
 Sanlam Client Care
Sanlam
Sanlam's reply16 Oct 2023, 12:59
Official
This is to confirm that Sanlam SKY has contacted you via email to provide you with feedback. Please respond directly to the email for further enquiries.

Regards
Sanlam Client Care 
TZ
Thabsile Z's update17 Oct 2023, 15:40
Reviewer Update
PLEASE PAY BACK MY MONEY. YOU KEEP ON GIVING ME EXCUSES WHY YOU CANT PAY BACK MY MONEY. I WANT MY MONEY BACK
Sanlam
Sanlam's reply17 Oct 2023, 15:45
Official
 Good day Thabsile
 
 We refer to the email sent to you from Sanlam SKY.  Please respond directly to the email for further enquiries.
  
 Regards
 Sanlam Client Care