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TM
Thikho M

1 reviews | Active since Jun 2018

13 Feb 2022, 08:47

Sanlam is a ****

I called,sent email,sent whatsapp I wast told the policy is canceled only to find out when I am checking my salary advice for ,Nov,Dec,Jan you decided m9neybfrom my persal

0
Replies (14)
Sanlam
Sanlam's reply13 Feb 2022, 09:35
Official
Dear Thikho

We acknowledge receipt of your complaint. Please provide either your ID or policy number in the private field for further investigation.

Regards
Sanlam Client Relations 
TM
Thikho M's update13 Feb 2022, 14:09
Reviewer Update
***
Sanlam
Sanlam's reply14 Feb 2022, 08:55
Official
Good day Thikho

Thank you for the details. We are looking into your matter and will be in touch. 

Regards 
Sanlam Client Relaions
TM
Thikho M's update14 Feb 2022, 09:33
Reviewer Update
I am waiting
Sanlam
Sanlam's reply14 Feb 2022, 10:03
Official
Dear Thikho

Your comments are noted and rest assured they will be in touch with you. 

Regards 
Sanlam Client Relations
TM
Thikho M's update14 Feb 2022, 10:10
Reviewer Update
When???
Sanlam
Sanlam's reply14 Feb 2022, 10:52
Official
Dear Thikho

They will contact you during the course of the day. 

Regards 
Client Relations
TM
Thikho M's update14 Feb 2022, 14:15
Reviewer Update
I haven't received any calls!!!!!
TM
Thikho M's update14 Feb 2022, 15:27
Reviewer Update
Why does a broker make me join a policy without my signature and documents?
Sanlam
Sanlam's reply14 Feb 2022, 15:36
Official
Dear Thikho

We received feedback that you were contacted and advised of the way forward. We are sorry to hear of your experience with us. Please provide the necessary information so that they may proceed further with your investigation. 

Kind regards 
Sanlam Client Relations
TM
Thikho M's update14 Feb 2022, 15:57
Reviewer Update
Which way forward I need another call with different person that lady is fill of attitude and not even helping
TM
Thikho M's update14 Feb 2022, 15:58
Reviewer Update
I need refund and documents that showed I joined that police this is *****
Sanlam
Sanlam's reply15 Feb 2022, 13:50
Official
Dear Thikho

We will request that the team provide you with an e-mail confirming what information is needed to commence the ***** process. 

Kind regards
Sanlam Client Relations
Sanlam
Sanlam's reply15 Feb 2022, 15:53
Official
Dear Thikho

Our team has sent you an email advising you of the way forward. Please provide them with the necessary information so that they may action your request. 

Regards
Sanlam Client Relations