JE
Julia E
1 reviews | Active since Jun 2016
04 Nov 2022, 07:51
Sanlam is a ****!
I am currently spreading the news that no one should ever do with business with Sanlam. Death claim not being paid out after more than a year with no proper feedback given when asked for an update. It is as if they want to keep the money longer for their own interest benefit. This is really poor service. NEVER NEVER invest wiith them! You will NOT get your money.
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
04 Nov 2022, 08:55Good day Julia
We are sorry to hear of your poor client service experience. We have responded to you via private message.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have responded to you via private message.
Regards
Sanlam Client Care
Sanlam's reply04 Nov 2022, 08:55
Official
Good day Julia
We are sorry to hear of your poor client service experience. We have responded to you via private message.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have responded to you via private message.
Regards
Sanlam Client Care
JE
Julia E's updateReviewer Update
04 Nov 2022, 08:59It is for M Prinsloo, *** and ID: ***.
It was a Iscor policy and it is NOT with Sanlam Sky. Please do not tell me it is escalated or that you are waiting for the re-insurers to pay Sanlam as this was done last year already!
It was a Iscor policy and it is NOT with Sanlam Sky. Please do not tell me it is escalated or that you are waiting for the re-insurers to pay Sanlam as this was done last year already!
JE
Julia E's update04 Nov 2022, 08:59
Reviewer Update
It is for M Prinsloo, *** and ID: ***.
It was a Iscor policy and it is NOT with Sanlam Sky. Please do not tell me it is escalated or that you are waiting for the re-insurers to pay Sanlam as this was done last year already!
It was a Iscor policy and it is NOT with Sanlam Sky. Please do not tell me it is escalated or that you are waiting for the re-insurers to pay Sanlam as this was done last year already!
Sanlam's replyOfficial
04 Nov 2022, 12:38We have received confirmation that Sanlam Corporate has sent you an email to acknowledge your complaint. They will be assisting you further.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply04 Nov 2022, 12:38
Official
We have received confirmation that Sanlam Corporate has sent you an email to acknowledge your complaint. They will be assisting you further.
Regards
Sanlam Client Care
Regards
Sanlam Client Care