1 reviews | Active since Jun 2015
SANLAM IS A ****
Good day
My name is Roseline Sikhosana I have been paying my Husband's Phillip Sikhosana's policy since 2017 when he got retrech from work with no fail he had the policy prior to 2017. Yearly I used to email them to ask for the new policy premium amount which they would give me. Until last year early when I emailed them like how I used to do but I couldn't get any help I was told I wasn't listed on the policy as a beneficiary but I was on the policy and I kept paying the old amount as usually. Last year late when my Husband tried to contact them he was told that the policy has lapsed and I have been paying all those years for mahala with not a single claim . SO DOES THIS MEAN THE MONEY I HAVE BEEN PAYING TO SANLAM I WAS ACTUALLY THROWING IT IN A DUST BIN??????? Sanlam is the worst funeral policy one can ever join shame. I hope I will find help in this regard
Thank you Rose
We acknowledge receipt of your complaint. Please accept our apology for the poor service received. Please provide the policy number in the private field for further investigation.
Regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Please accept our apology for the poor service received. Please provide the policy number in the private field for further investigation.
Regards
Sanlam Client Relations
Thank you for the details. Your matter was escalated to our team for further investigation. They will be in touch with you.
Regards
Sanlam Client Relations
Thank you for the details. Your matter was escalated to our team for further investigation. They will be in touch with you.
Regards
Sanlam Client Relations
Oh okay thank you I will await their reply
Thank you
Rose
Oh okay thank you I will await their reply
Thank you
Rose
We need to be in touch with the main policyholder. Please provide his direct contact number.
Kind regards
Sanlam Client Relations
We need to be in touch with the main policyholder. Please provide his direct contact number.
Kind regards
Sanlam Client Relations
