PM
Palesa M

1 reviews | Active since Jun 2014

03 Jan 2023, 11:19

SANLAM IS A ****!

I have settled and paid up my account in 2021 September, This account has suddenly reappeared on my credit as in errors. Called the *** and no one seems to know what they are doing , I am being sent from pillar to post just for me to receive my paid up letter. This is NONSENSE I spent the entire morning trying to fix this MESS which I do not understand what is happening. I WANT MY PAID UP LETTER AND MY NAME BEING CLEARED!!!

0
Replies (2)
Sanlam
Sanlam's reply03 Jan 2023, 12:00
Official
Good day Palesa

We are sorry to hear this.  Your complaint has been escalated to Sanlam Personal Loans.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply03 Jan 2023, 14:41
Official
Good afternoon

A consultant has tried to call you but your phone goes to voicemail.  They have sent you an email.

Regards
Sanlam Client Care