Sanlam is a no-show

I was hesitant to have an RA with Sanlam after family had experienced problems but was forced to due to corporate policy. Such a headache. You can never reach anyone at Sanlam via any of their communication channels. Tried on numerous occasions. They quite happy to take RA money monthly but when you cancel, they don't want to return what's yours. When an insurance organisation shows that they don't value client service and can't get the basics right, you know that when something tough were to happen, they wouldn't be able to handle depth and the backend processing of things correctly. Run! Run far away and invest your funds and business dealings elsewhere.