MN
Mpumelelo N

1 reviews | Active since Oct 2024

25 Nov 2024, 11:32

Sanlam is a ****mer that will never care!

So I have had Sanlam debit my account when I had already contacted them to cancel my policy this was in September many attempts calling and sending emails to get my money back and still nothing it's now the end of November and still nothing Sanlam is a ****mer they still try debit my account in different days of the month just after the 25th I have sent emails to try get my money back and still nothing,I am very disappointed at them and I'm now on a mission to get everyone I know that has the policy to cancel it because they don't care about their clients only know big companies with big money the normal individual they say they value means nothing to them,I have written a review about them before and got an email from them then nothing it's been quiet I wish I get my small money back because unlike Sanlam I am unemployed and need the money they took from me.

0
Replies (6)
MN
Mpumelelo N's update25 Nov 2024, 11:43
Reviewer Update
The complaints Assessor who emailed me after finding my review is Penny Cellere since then they just said it is being reviewed and nothing again I wonder if they just asses then job well done because I still don't have my refund.
Sanlam
Sanlam's reply25 Nov 2024, 11:54
Official
Good morning Mpumelelo 

We are sorry to hear that this matter has not yet been resolved and have arranged for assistance from Sanlam Sky.

Regards
Sanlam Client Care
MN
Mpumelelo N's update25 Nov 2024, 12:08
Reviewer Update
You reply nearly same to all your reviews will you reply come back in 48 hours then silence like as usual?
Sanlam
Sanlam's reply25 Nov 2024, 12:53
Official
Hello Mpumelelo 

We have received feedback that Sanlam Sky has sent you an email.

You are welcome to respond to their email with any concerns you have.

Regards
Sanlam Client Care
MN
Mpumelelo N's update25 Nov 2024, 13:03
Reviewer Update
I shall respond to the email and if I am assisted I will come back here and give feed back.
Sanlam
Sanlam's reply25 Nov 2024, 13:08
Official
Thank you, Mpumelelo.

Regards
Sanlam Client Care